Terms

Bookings:

Full payment in advance is needed to secure a booking. Payment can be made by cheque (payable to Glyn Peris) or by bank transfer (please see 'How to Book' for details)

By making a payment, you are agreeing to the terms listed below.

For personal, one to one guided walks, the cost of the walk is for up to 7 hours. Should the walk take longer due to the pace of the individual, there will be a charge of £10.00 per extra hour taken to complete the walk.

For group bookings, the organisor of the group will be responsible for the total payment in one lump sum.

Cancellations:

Please note that deposits for guides cannot be refunded and dates cannot be changed once booked and paid for.

Kit list:

If a member of the group arrives without the complete kit list or if it is in poor condition, the guide(s) may use their discretion in deciding whether that person be allowed to join the walk.

Fitness and ability

Each member of the group must declare any medical conditions or injuries that may affect their ability to safely complete the walk by completing a supplied medical form and returning it to us 7 days before the date of the walk.

Each member of the group must bring any medication they may need and must declare it to the guide before commencing the walk.

Routes:

The guide will discuss with the individual or organiser of the group which route will be best, taking age range, level of fitness and ability and weather conditions on the day into account. If the weather conditions dictate that the chosen walk will not be safe, an alternative low level walk will take place.

The individual or organiser of the group will be told where to meet and at what time. Neither Glyn Peris nor the guide(s) can be responsible for any late arrivals who have missed their start time.

Liability:

All our guides are fully qualified mountain leaders with first aid certification and personal indemnity insurance. It is always advisable to take out personal insurance cover in case of injury when walking or climbing in the mountains. Below are links to two companies specialising in insurance for outdoor avtivities.

Group safety:

Glyn Peris guides would like to point out that the reason we specify 6 people per guide is purely for safety reasons. Should a member of a larger group become ill or injured or they find the challenge too much, a second guide means they can deal with the situation without affecting the rest of the group's challenge to summit Mount Snowdon.

If someone in a smaller group should have to stop for any reason, I'm sure you would understand that for safety reasons, your guide has the final decision whether to carry on or return. Please bear in mind that should other members of the group decide to carry on without their guide, they do so at their own risk and will have broken the contract with their guide, and may invalidate insurance cover.

Click here for snowcard insurance

summit - click here for summit insurance

The legislation of the European Union’s General Data Protection Regulation (GDPR) deadline is 25th May 2018.

As a company, we are legally obliged to inform you that on booking with us, we hold your details within our secure database.

Through our online booking software, “freetobook”, certain personal data is also securely stored and their Privacy Policy is shown below.

The information we hold is purely for:

• maintaining our relationship with our guests
• general communication/marketing purposes
• legal reasons - any personal data contained within booking and accounting records will be retained for a period of 7 years following the receipt of payment.

No details are ever passed on to any other organisations, mailing lists etc.

The information we hold is as follows:
First Name/Last Name
Address
Contact Number
Email Address

Medical forms

To help keep you safe during your walk, we ask for certain medical information to be given on the medical forms sent out to each walker. Any of this personal data other than that listed above is kept until the end of the day of the walk. All medical forms are then destroyed.

"Freetobook is booking software used by accommodation providers to enable their customers to make online bookings and manage those bookings.

This document applies to the processing by freetobook of personal data collected by properties using freetobook online booking system in relation to the provision of accommodation by those properties.

1 Your Personal Data Properties using freetobook as their booking engine, collect and store information that you give when you make a booking. You are asked for your name, address, telephone number and email along with payment information and “the names of any guests travelling with you”. This may also include your IP address. This information is stored in the freetobook System in order to process your booking. You may be contacted by the Property you have booked with in relation to your booking.

Your data is also stored after you have stayed but will be kept no longer than necessary in order to comply with legal obligations and for properties to welcome your repeat business.

2 Data processed directly by third parties If you provide payment information, this will be processed directly by secure PCI Level 1 compliant payment gateway providers.

3 Joint Controllers In the context of providing booking software to accommodation providers to facilitate online booking, freetobook and the accommodation provider shall together operate as joint data controllers for the processing of your personal data.

4 Security Procedures In accordance with General Data Protection Regulation (GDPR), freetobook observes reasonable procedures to prevent unauthorised access and misuse of personal information. We use appropriate business systems and procedures to protect and safeguard any personal information given to us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorised personnel are permitted to access personal information in the course of their work.

5 Control of your Personal Data You have the right to access data that is stored on behalf of properties taking bookings via freetobook system. You need to email or write to the property you booked with to request an overview of your personal data.

You can also contact the property you booked with on freetobook System if you believe that the personal information they have for you is incorrect, if you believe that they are no longer entitled to use your personal data or if you have any other questions about how your personal information is used or about the Privacy Statement. You need to email or write to the property you booked with.

6 Reviews You may also be asked to send feedback after your stay in order for the property to further improve their service. Your email address will be used for this purpose. If you complete a review it may be posted on the property website, facebook page, twitter or google plus. However, no identifying details will ever be attached to a review posting.

To Process your information as described above, we rely on the following legal bases:

Performance of a contract. The storage of your information may be necessary to perform the contract that you have with the accommodation provider you are booking with.

Legitimate Interests.We may use your information for our legitimate interests, such as for administrative, fraud detection and legal purposes.

A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. These cookies are used only to help you make a smooth booking and contain information like the date searched and language of booking. There is a difference between session cookies and persistent cookies. Session cookies will only exist until you close your browser. Persistent cookies have a longer lifespan and are not automatically deleted once you close your browser. We use persistent cookies in Google Analytics to analyse visitor traffic and behaviour. By using freetobook website or proceeding with a booking you are consenting to the above use of cookies."

If you have any queries, please do not hesitate to contact us and we will do our best to help.